If you are not receiving emails from Stock, check the following items.
Step1：Check your spam folder
Check your mailer’s spam folder to make sure it has not been sorted into your spam folder.
Step2：Confirm that the source address of the Stock can be received
check to see if the e-mail address from which you received the following Stock is on the recipient rejection list.
For Gmail: Your inbox is divided into three tabs: “Main,” “Social,” and “Promotions,” so please check to see if the emails from Stock have been assigned to “Promotions” or “Social.
Step3：Mail Server Settings
If you are using a company e-mail address, your company’s mail server may be configured to not receive e-mails from Stock.
Contact your information system staff to inform them that you are unable to receive e-mails from “[email protected]”.
Step4：Contact us
If the Step 1 through Step 3 above do not resolve the issue, you may be on the temporary email unsubscribe list for some reason.
Use the Contact Us form to send us your registered e-mail address so we can check the status of your registration.